
FAQ
Questions, answered
What people ask before, during and after a project: which material goes where, how to care for it, how long it takes and what it costs. If yours is not here, ask us directly.
Slab yard, Sterling
Natural stone · Quartz · Porcelain
Ask about any of it
01
Choosing a material
Which surface belongs where, and what each one asks of you.
For a hard-working kitchen we usually point people to quartzite, granite or engineered quartz. Quartzite and granite take heat straight from the stove and hold an edge for decades; quartz never needs sealing and matches perfectly across long runs. Marble is beautiful but softer and reacts to acids, so we recommend it for people who welcome a patina. Porcelain is the pick when you want a very thin profile or the counter continues outdoors.
Quartzite is a natural stone: it is quarried, cut into slabs and each one is unique. Quartz (engineered quartz) is manufactured from ground quartz, resin and pigment, so colour and pattern are consistent from slab to slab. Quartzite is harder and heat-proof but needs sealing; quartz is non-porous and maintenance-free but should not take sustained heat or direct sunlight.
Almost anything, because bathrooms see less heat and fewer knives. Quartz is the most popular vanity top for its stain resistance. Marble and other natural stones work well on vanities and floors when sealed. For shower walls and wet areas, large-format porcelain is the cleanest choice: near-zero water absorption, no grout lines and no mould.
Granite and porcelain are the two surfaces we install outdoors. Both handle sun, rain and freeze-thaw cycles. Engineered quartz is not rated for exterior use because UV light can shift its colour and the resin does not like sustained heat from a grill. Marble and most quartzites can be used outside but will weather and need more care.
It can be, with the right expectations. Marble is softer than granite or quartzite, so it scratches more easily, and acids such as lemon, wine and vinegar can etch the polish. Many clients love the way it ages; others prefer a marble-look quartz or quartzite that gives the same veining without the upkeep. We can show you both side by side in the shop.
Any of them. Natural stone, quartz and porcelain are all used on fireplaces; the choice depends mainly on the look and the size of the face. For large uninterrupted faces, porcelain slabs and jumbo quartz avoid seams. Very close to an open flame we prefer natural stone or porcelain, both of which are unaffected by heat.
02
Care and maintenance
Keeping the surface looking the way it did on installation day.
Natural stone, yes: we apply a penetrating sealer at installation and recommend re-sealing once a year, which takes a few minutes with an over-the-counter product. Engineered quartz and porcelain are non-porous and never need sealing.
Warm water, a soft cloth and a mild or pH-neutral cleaner cover all three. Avoid abrasive pads on any surface, and keep vinegar, lemon, bleach and other acids away from marble and limestone. Porcelain tolerates most household cleaners.
On granite, quartzite and porcelain, yes. On engineered quartz, use a trivet: the resin binder can discolour under sustained heat. We suggest a trivet on every surface as a habit, mostly to protect the finish from thermal shock.
Small chips on natural stone and quartz can be filled and polished in place, usually in one visit. Stains on sealed natural stone can typically be drawn out with a poultice. Porcelain chips are rarer but harder to repair invisibly, which is one reason we handle it with dedicated tooling in fabrication. Call us and send a photo; most fixes are quick.
03
Process and timeline
What happens between the first conversation and the last seam.
Typically one to two weeks from template to installation for material we have in stock. We template with a digital laser measure, you approve the layout on a scan of your actual slab, fabrication runs on our CNC line, and installation is usually a single day. Special-order material adds the distributor's lead time.
A technician measures the space with a digital templater, confirms overhangs, sink and cooktop cut-outs, edge profile and seam locations with you. Cabinets need to be installed and level, and the sink and appliances on site, before we template.
Yes. Every slab is scanned at 12K resolution when it arrives, so you can see and approve the layout of cuts on your own stone before anything is fabricated. You are also welcome to visit the slab yard in Sterling and pick in person.
We remove and dispose of the existing tops on installation day. Plumbing disconnection and reconnection, and gas for cooktops, are handled by your plumber or contractor; we can recommend one if needed.
Most kitchens use 3cm material with an eased or mitered edge. We also cut bevel, bullnose, ogee and custom profiles, and we mitre waterfall ends and thick built-up edges. Porcelain comes in 6 and 12mm and is usually mitred to read as a solid block.
04
Pricing and working with us
Budgets, estimates and who we work with.
Price depends on the material, the number of slabs your layout needs, edge details and cut-outs. Engineered quartz and common granites sit at the entry level; exotic quartzites, marbles and book-matched porcelain sit higher. Send us a rough drawing or the dimensions and a photo and we will return a written estimate, usually within one business day.
Approximate dimensions or a sketch, the material or look you have in mind, and photos of the space. A designer's plan is even better. We can also start from a visit to the showroom.
We fabricate in Sterling, Virginia and install across Northern Virginia, Maryland and Washington, DC.
Every week. Trade clients get a dedicated contact, slab holds, scan files for layout approval and reliable scheduling. See the Professionals page or ask for our trade programme.
Still wondering
